What CFOs need to know about robotic process automation
Many CFOs will tell you they want to adopt robotic process automation (RPA) — a rules-based system to replace manual finance and accounting processes — but when it comes time to budget money for it, they balk.
The gains finance leaders expect to make from RPA adoption, including more efficient use of staff as they're freed up for higher-level analytical work, comes years into the future and only after you work through a highly disruptive process.
But RPA specialists say you can start seeing efficiencies right away. What's more, you can replace your manual processes with RPA in small increments. In fact, it’s best adopted in small increments because that allows you to work out problems as you go and get buy-in organization-wide as people see the benefits.
"There's a lingering perception among finance executives that in advance of bringing in RPA to work in my, say, accounts receivable processes, I need to standardize that globally and have everyone doing it the same way," says Dennis Gannon, vice president at business advisory firm Gartner. "But, actually, you don't need to."
RPA specialists say executives recognize the technology for its benefits but also widely misunderstand it. To help clear away some of that misunderstanding, CFO Dive has pulled together a selection of its RPA coverage from the past year into this Trendline. We hope you'll get a clear picture of the technology's benefits and what it takes to incorporate it into your processes — what's easy as well as what’s challenging — so you can make decisions regarding it that makes sense for your organization.