Krishnan Raghunathan is head of finance and accounting services at WNS, a digital-led business transformation and services company headquartered in New York, London and Mumbai. Views are the author’s own.
Recently, I found myself at an investor conference — on a Sunday, no less. The keynote by the chief investment officer of a leading investment bank was particularly reassuring. Like many others navigating market volatility, I’d been second-guessing my personal strategy of holding onto cash. Hearing the chief investment officer validate this conservative, opportunistic approach reignited my confidence.
That moment also sparked a more profound question: How can today’s CFOs embrace a similarly balanced, opportunity-led approach to corporate finance amid challenges like tariffs, pandemic aftershocks, geopolitical instability and supply chain disruptions?
Navigating disruption
Today’s global business environment resembles a multiplex theater, with conflicting economic narratives playing out simultaneously across different regions. From the pandemic and geopolitical tensions to supply chain disruptions and tariff-driven trade realignments, multiple forces are converging to reshape demand and inflation patterns.
Amid such volatility, the CFO’s North Star remains clear: minimize costs, maximize cash, and pursue strategic, data-informed investments. Achieving these objectives requires precision forecasting, real-time insights, and agile execution — areas where AI is becoming indispensable.
Gartner’s findings corroborate this: in 2024, 58% of finance functions adopted AI — a 21% surge from the previous year.
These shifts in the global environment are not only challenges, but are also catalysts accelerating the evolution of the CFO role. To navigate this new era, finance leaders must rethink their traditional approaches and embrace technologies that enhance resilience and strategic agility.
How AI is transforming finance
Here are five areas where AI can empower CFOs to lead more effectively in this rapidly changing landscape:
- Data Analytics. Agentic AI addresses the most persistent barrier to advanced automation in finance operations: fragmented data sources. Progressive CFOs are now viewing AI as a means to uncover hidden patterns, spark innovation and gain a competitive edge. By leveraging AI, they dramatically reduce the time spent on routine management tasks and significantly expand their “return on management bandwidth” — enabling them to operate as true strategic visionaries.
- Fraud Detection. When embedded with forensic capabilities, AI can significantly strengthen process controls to combat financial risk and fraud. Data scoping for fraud detection becomes less daunting with AI, as does financial risk management with AI-based risk scoring. HSBC has integrated AI into traditional forensic accounting processes and achieved a 60% reduction in false positives for fraud detection, markedly improving the efficiency of its internal controls.
- Scenario Planning. AI’s precision in delivering real-time visibility, pattern analysis, and insights into cost impact and financial performance enables informed decision-making at scale. Budgeting has now become a dynamic, continuous process, fueled by live inputs such as market trends, revenue fluctuations, and other real-time variables. With AI-driven modeling, organizations can simulate multiple scenarios, prepare for contingencies, and act swiftly on both emerging opportunities and challenges.
- Cash-Flow Management. AI’s ability to enhance cash flow is nothing short of transformative. By leveraging real-time triggers and insights — including credit risks — AI can dramatically reduce days sales outstanding through a deeper analysis of customer segments and behaviors. Simultaneously, it enhances days payable outstanding through spend consolidation and improved compliance. Beyond DSO and DPO, AI can enable CFOs to optimize liquidity management and maximize returns on investment through accurate analysis of cash flow patterns, currency fluctuations, and market data.
- Forecasting. AI-powered predictive models deliver highly tailored and actionable forecasts by simultaneously analyzing historical financial data, real-time metrics, market trends and geopolitical developments. When integrated with financial and operational data, AI makes forecasting an enterprise-wide practice, enabling confident simulation of diverse business scenarios. Predictive analytics tools embedded with AI and natural language processing can analyze news, market reports and social media sentiment to gain a sharper read of the evolving business landscape.
No turning back
AI in finance has crossed a point of no return. It’s no longer just an enabler; it’s a prerequisite for strategic excellence. As the business landscape grows more complex, CFOs who raise their organization’s financial IQ with AI will be ideally positioned to lead with foresight, agility and resilience.
From simulating recession scenarios to enabling proactive and resilient contingency planning, the possibilities are truly transformative.
Of course, concerns about job security, data privacy and the limitation of source traceability merit attention. Organizations would be wise to begin deploying generative AI in more knowledge-intensive areas and progress to transactional use cases as models evolve.